Find out how we maintain & upgrade your website so it keeps running for years to come.
A new website is great, but only if it is well maintained and updated for the future. Similarly, you may need support if you run into any glitches or have questions about the website. Thankfully, our team is on hand to respond and keep your website fully operational.
Being a third-party framework, WordPress is a constantly evolving CMS solution but if you take care of it and keep it updated regularly, it can last longer – explore how we keep your website operational for the long haul.
Our website maintenance includes annual upgrading of the WordPress core and associated plugins, and regular security reviews to ensure your website remains protected against flaws and threats. It’s vital for the security of your website to keep WordPress and its plugins up to date.
We perform these upgrades on a development copy of your website to ensure the website continues to function properly before applying them to the live version. Our priority support ensures that should something go wrong, it will be addressed quickly and efficiently.
Our standard package includes exceptional hosting services, but these two options will improve your website performance even further.
SSL certificates make your website even more secure, and help it to rank higher in Google search as a result.
An SSL certificate encrypts data exchanged between your website and its visitors, ensuring that all data remains secure and private. It also boosts your site’s credibility, improves SEO rankings, and builds trust with users by displaying the widely-recognised padlock icon in the browser. For this reason, we highly recommend you add it to your hosting plan.
Want to keep your large website secure, reliable and running fast? If so, it’s a good idea to add CDN hosting to your website package. This reduces loading times – which improves user experience – and makes your site more reliable by handling traffic spikes, and therefore minimising downtime.
There’s no need to worry about web traffic or site uptime with solutions tailored to your estate agency.
Figuring out what to do next in the digital landscape to remain a market leader can be a challenge. Our team’s on hand for wider planning sessions, carrying out competitor reviews and producing the big ideas to inform your website design & strategy so you stay ahead of the curve.
We are on hand to answer any questions you may have about WordPress, programming and beyond. Simply ask us a question about operating WordPress itself, and we will either jump on the phone or provide you with a video recording of how to approach your task.
We never outsource our web support services. This means you get direct support from the developers who built your website, quickly and efficiently. Equally, our account managers, content managers and developers are always on hand to help.
Get rapid responses from our UK team.
Zero time delays or language barriers.
Access experts who can solve your problems fast.
Never. We offer UK based support for our clients as standard, and never outsource this task to third parties. We find this is by far the most efficient way to listen to – and deal with – any enquiries you raise.
Yes, absolutely. You can contact our account managers, developers and content managers by phone and email. You won’t be left dealing with chatbots who can’t answer urgent or complex questions.
Usually, your first point of contact will be your account manager. That said, you can easily speak to our content manager or developers depending upon the needs of your query. You will always be directed to the team member who can help you most efficiently.
You can raise a ticket on our website, call us, send us and email, or send a message through our website. We are always on hand to help, and your enquiry will be dealt with swiftly.
We know it helps based on the experience of our clients. Before joining us, many were often frustrated by outsourced, overseas support which could not meet their needs – Due to time difference, language barriers, and inadequate knowledge of their website.
We sidestep these issues by connecting you with developers who know your site inside out.
No, but you can send us a message at any time of day, or call us between 9:00-5:30pm. Your enquiry will be dealt with at the earliest opportunity on the next working day if submitted after hours.
Yes it does, though you can choose different levels of support and maintenance according to your needs. For example, if you have a large website processing thousands of properties, we may recommend you upgrade your support package so we can spend adequate time making updates & fixes that keep it running efficiently.
Either way, this support remains fully UK based and is seen to in-house.
It doesn’t matter where you are, you remain entitled to our support services as one of our clients. You will simply have to account for any time differences when contacting us, and inform our team, so we know when is best to reach you.
Equally, you can raise support tickets at any time via our website, and we will respond quickly.
Never. We offer UK based support for our clients as standard, and never outsource this task to third parties. We find this is by far the most efficient way to listen to – and deal with – any enquiries you raise.
Yes, absolutely. You can contact our account managers, developers and content managers by phone and email. You won’t be left dealing with chatbots who can’t answer urgent or complex questions.
Usually, your first point of contact will be your account manager. That said, you can easily speak to our content manager or developers depending upon the needs of your query. You will always be directed to the team member who can help you most efficiently.
You can raise a ticket on our website, call us, send us and email, or send a message through our website. We are always on hand to help, and your enquiry will be dealt with swiftly.
We know it helps based on the experience of our clients. Before joining us, many were often frustrated by outsourced, overseas support which could not meet their needs – Due to time difference, language barriers, and inadequate knowledge of their website.
We sidestep these issues by connecting you with developers who know your site inside out.
No, but you can send us a message at any time of day, or call us between 9:00-5:30pm. Your enquiry will be dealt with at the earliest opportunity on the next working day if submitted after hours.
Yes it does, though you can choose different levels of support and maintenance according to your needs. For example, if you have a large website processing thousands of properties, we may recommend you upgrade your support package so we can spend adequate time making updates & fixes that keep it running efficiently.
Either way, this support remains fully UK based and is seen to in-house.
It doesn’t matter where you are, you remain entitled to our support services as one of our clients. You will simply have to account for any time differences when contacting us, and inform our team, so we know when is best to reach you.
Equally, you can raise support tickets at any time via our website, and we will respond quickly.
